If you’re considering a career in IT service management (ITSM), one of the best ways to begin is by pursuing an ITIL Certification. ITIL, or Information Technology Infrastructure Library, is a globally recognized framework designed to standardize the selection, planning, delivery, and maintenance of IT services. But with multiple certifications available, a common question arises — which ITIL certification should I start with?

If you’re considering a career in IT service management (ITSM), one of the best ways to begin is by pursuing an ITIL Certification. ITIL, or Information Technology Infrastructure Library, is a globally recognized framework designed to standardize the selection, planning, delivery, and maintenance of IT services. But with multiple certifications available, a common question arises — which ITIL certification should I start with?