What automation solutions does Allegient Services build with Microsoft 365?

Allegient Services designs high-level automation through Power Platform in conjunction with Microsoft 365 applications. They implement solutions varying from document approval processes with Adobe Sign integration to AI-classified ticket routing systems bridging ServiceNow and Teams. For one of the logistics businesses, they automated freight document processing by bringing Power Automate, AI Builder, and SharePoint into the Microsoft 365 stack and removing 120 manual working hours every month. They also deploy adaptive chatbots that solve 65% of the normal HR questions automatically.