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MEET THE TEAM-ROB- THE HERO OF CUSTOMER SERVICES

MEET THE TEAM-ROB- THE HERO OF CUSTOMER SERVICES

Submitted by • August 22, 2020 pateltowel.com

As part of the process of getting to know our customers and what they need, we feel it is crucial that clients get to know us and hopefully also learn to trust us. We expect to hold interviews with the team in an occasional addition to the blog to let you know some of the things that make us Team! The first interview is with one of our Customer Services leader-Rob.

So Rob, what position do you have at Patel Towel? I work in customer relations where I deal with all consumer inquiries ranging from basic product queries to distribution processes right through to seeing an item return.

What makes Patel towel different from other companies in your industry? Different cultures in the company! The Patel Towel team is very focused on ensuring that the customer is satisfied. We sell a wide variety of goods from £10 to £15,000, ensuring that we can care for the consumer as a whole. We have some amazing freestanding baths of quality that always fly off the shelf because the designs are so fanta

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