The direct-to-consumer business model has completely changed the retail industry by enabling companies to forge strong, direct connections with consumers without going through conventional retail intermediaries. As the direct-to-consumer market gets more saturated, companies must use creative tactics to maintain and boost growth. Brands may use big data about consumers to learn a great deal about their preferences and behavior. For direct-to-consumer firms to remain competitive, they must constantly develop their product offers. Brands can extensively customize marketing efforts using consumer data.