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5 Hotel Online Reputation Management Basics: Negative Reviews

5 Hotel Online Reputation Management Basics: Negative Reviews

Submitted by • February 24, 2020 blog.roomsy.com

Every property owner dreads having negative reviews on review sites. In the days of social media and scams being published on twitter without warning, having good reputation management is crucial for companies, even more so for the hospitality sector. More often than not, the common reasons hotels get bad reviews can easily be fixed and doesn’t cost anything at all. Learn the major reasons why your guest is angry, how to respond & what you can do to handle negative reviews online with free online review management software.

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